The evolution of the workplace in the twenty-first century has created the need for a workforce with a skill set that is unlike that needed by previous generations. The American Physiological Society recognized this need over a decade ago and with the assistance of Association of Chairs of Departments of Physiology created a set of professional skills needed by physiologists in the workplace (1). This effort was echoed by the AAMC, the STEM Innovation Task Force, and professional organizations as they composed a set of core competency or workplace skills (2, 3). Subsequent surveys of US employers across multiple industrial sectors indicated that students entering the technical workforce lacked these critical skills. Higher education has since been tasked to provide students with training experiences in workplace skills, as well as content knowledge.
What are these workplace or employability skills? The APS Professional Skills are a diverse set of skills, however the generally accepted workplace skills are a subset of this group and can be distilled into the list below.
Students entering the workplace should be able to:
- Work in a team structure
- Solve problems and think critically
- Plan, organize, and prioritize time
- Manage projects and resources
- Work with technology and software
- Communicate in oral or written formats
- Obtain and process information
- Pursue lifelong learning
Many of these skills have been embedded in the program objectives of the bachelor’s degree. Educators have found it difficult to insert skill training experiences into the traditional lecture classroom but most can be readily embedded into a lab curriculum such as the undergraduate physiology lab.
Let us consider these skills individually and examine how they can be found in a physiology lab.
This skill is easily adapted to the physiology lab curriculum because lab partners are essential in most physiology lab courses. The workload, experimental design, or timing of the protocol demands collaboration to accomplish tasks and complete the experiment. The question that arises is, “How can we train students to be productive team members in the workplace?”
Let’s think about the characteristics of good team work. First and foremost good teamwork means completing assigned tasks promptly and responsibly. It is easy to address this on an individual level in any course through graded assignments but it can be a challenge on a team level. In labs however individual responsibility to the team can be addressed by assigning each team member a job that is essential to completion of the experiment.
There are also a set of interpersonal skills that promote good teamwork and these translate into practices that are important in any workplace.
- Respect your team members and their opinions.
- Contribute feedback, criticism, or advice in a constructive manner.
- Be sensitive to the perspectives of different
- When a conflict arises approach the dialog with restraint and respect.
These ideas aren’t novel but when an instructor reviews them in class they not only provide students with guidelines but they also communicate the instructor’s expectations for team behavior.
Finally, by using the common direction “Now show your partner how to do it.” or the well-known adage “see one, do one, teach one” an instructor promotes a subtle suggestion of responsibility for one’s team members.
This objective has been a long-standing cornerstone of undergraduate life science education (4, 5). Many instructors think that a bachelor’s degree in science is de facto a degree in critical thinking causing some instructors neglect this objective in curricular planning. After all, if you are ever going to understand physiology, you have to be able to solve problems. However in the workplace a physiologist will encounter many kinds of problems, challenges, puzzles, etc., and the well-prepared student will need experience in a variety of problem solving techniques.
Let’s review some problem solving practices and look at how they occur in the lab.
- Use troubleshooting skills: Labs are a perfect place to teach this aspect of problem solving because it shows up so many times. Consider the situation where a student asks “Why can’t I see my pulse, ECG, EMG, …. recording on the screen?” A typical instructor response might be, “Have you checked the power switch, cable connections, gain settings, display time..?” only to find that the students has not thought to check any of these. Ideally we want students to progress to the point where they can begin to troubleshoot their own problems so that their questions evolve to, “I have checked the power switch, cable connections, gain settings, display time and still don’t see a recording on the screen. Can you help me?”
- Identify irregular results: This practice is similar to troubleshooting and again, labs are a good place to learn about it. Consider the situation where a student asks “My Q wave amplitude is 30.55 volts. Does it look right to you?” Be the end of the course the instructor hopes that the student will be able to reframe the question and ask “My P wave amplitude is 25.55 volts and I know that that is 10 fold higher than it should be. Can you recheck my calculations?”
- Use appropriate qualitative approaches to research problems: In the workplace a physiologist may be using this skill to ask a questions like “How can our lab evaluate the effect of Compound X on escape rhythm?” but in the physiology lab students will learn a variety of experimental techniques and on the final exam must be able answer a less complex question like “How could you identify third degree heart block?”
- Use quantitative approaches to express a problem or solution: While physiology labs are rich in sophisticated quantitative analyses it seems that it is simple calculational mechanics can often perplex and confound, students. For example, students can readily calculate heart rate from an R-R interval when given an equation but without the equation some students may struggle to remember whether to divide or multiply by 60 sec. Instructors recognize that the key is not to remember how to calculate rates but rather to understand what they are and be able to transfer that knowledge to problems in other areas of physiology and ultimately be able to create their own equation for any rate. The ability to use qualitative skills for problem solving in the workplace relies on making this transition.
- Supporting a hypothesis or viewpoint with logic and data; Critically evaluating hypotheses and data: In many ways these two problem solving skills are mirror images of each other. Physiology lab students get a lot of experience in supporting a hypothesis with logic and data, particularly as they write the discussion section of their lab reports. However, the typical student gets little opportunity to critically evaluate untested or flawed hypotheses or data, a practice they will use frequently in their careers as they review grants, manuscripts, or project proposals. One solution might be engage students in peer review in the lab.
Students entering the workplace should be able to plan, organize, and prioritize time. Students entering the workplace should be able to manage projects and resources.
These two skills representing personal organization and project organization often go together. They are fundamental to any workplace but a lab is a special environment that has its own organizational needs and while they are idiosyncratic they provide experience that can be transferred to any workplace environment. For a lab scientist these skills can be characterized as being able to prioritize project tasks, identify needed resources, plan a project timeline, and track a projects progress.
Let’s consider some organizational and planning practices and examine on how they are used in the lab.
As students read an experimental protocol they may ask themselves “What should do I do first – collect my reagents or start the water bath?” , “What is Type II water and where can I get it?” or “Can I finish my part of the data analysis and get it to my lab partner by Friday?” How can instructors teach this? As we look for an answer, let’s consider the realities of teaching a lab course. Often in an effort to facilitate a lab session and enable students to complete the experiment on time, an instructor will complete some of the protocol like preparing buffers, pre-processing tissue, doing preliminary stages of dissection in advance of the lab. How can this instructional altruism help students learn about prioritizing tasks, identifying needed resources, or planning a project timeline. There is no clear or obvious answer. Lab instructors routinely juggle learning objectives with time and content restraints but recognizing that these skills are a fundamental part of professional practice makes us pause and think about when and if we can fit them in.
This is clearly where lab courses can provide experiences and training that lecture courses cannot but it can be difficult for undergraduate institutions to equip labs with the most recent iteration in technology. This does not diminish the significance of the course because physiology labs support an additional programmatic goal. They train students to work with and use technology in ways that complement and extend their knowledge of physiology.
Let’s look at how these ideas show up in the lab. Consider the situation where a student raises their hand during the lab and says, “I can’t see anything on my recording but a wavy line.” The instructor goes over to their experiment, surveys it and shows the student how to adjust the gain or display time. Voila their data returns!
Or, consider the situation where a student raises their hand and says, “I know I am recording something but it doesn’t look like my ECG, pulse, etch”. The instructor goes over to the experiment, surveys it and shows the student how to apply a digital filter. Voila their data recording returns! Instructors recognize these situations as ‘aha!” moments where the lab has a tremendous impact on the student learning but these experiences also provide students with a long-term value – an appreciation for knowing how to manage the technology they use.
Students entering the workplace should be able to communicate in an oral and written format
Many of the writing skills that are valued in the workplace are fundamental pieces of the physiology lab, particularly the physiology lab report. Students are expected to organize their ideas, use graphics effectively, write clear and logical instructions in their methods, and support their position(s) with quantitative or qualitative data.
Let’s consider how writing skills are taught in the lab report. Instructors encourage and reinforce these skills by inserting marginal comments like “make the hypothesis more specific”, “discuss and explain your graph”, “discuss how your results can be explained by homeostasis, cardiac output, etc.….” in the lab report. Students, in the interest of in getting a better grade on that next lab report, will ask their instructor “How can I make my hypothesis clearer?”, “I thought that I discussed that graph – what more do I need?”, or “ “I thought that I wrote about how the baroreceptor reflex explained my results – what should I have done instead?” The typical instructor then gives their best explanation and grades the next lab report accordingly.
Some communication skills are embedded in the a lab course in a less transparent manner. For example, one of the valued professional skills is the ability to convey complex information to an audience. Instructors observe this in practice regularly as a student asks their lab partner “Show me how you did that?”
Finally there are some communication skills that are not so readily inserted into the lab curriculum and require a special effort on the part of the instructor. One example of this is the ability to write/ present a persuasive argument which is a part of every physiologists career in the preparation of project proposals, contract bids, or project pitches.
Students entering the workplace should be able to obtain and process information
As physiologists we understand how critical it is to have these skills because much of our career is spent pursuing information or processing it. There are however, multiple steps to becoming proficient. One needs to be able to recognize the what they need to know, identify resources to find it, be able to converse with experts to gain it, and finally be able to compile and process it in order to create learning or new knowledge.
The first step of this process, “knowing what you don’t know”, is the hardest for students because they often pursue and learn all the information available rather than focusing on what they don’t know or need to know. This dilemma is faced by all undergraduate students at some point in their education and a lab course like many other courses tests them on this skill at least once or twice during the term. The second step to proficiency is identifying the resources needed to find information. College libraries in collaboration with faculty inform students about institutional resources available for information gathering however they key to learning this skill is practice. The physiology lab provides opportunities for practice each time an instructor asks a student to “include 3 relevant references in your lab report”, or asks a student to “describe clinical condition X in the discussion and explain how it relates to this lab, these results, etc.”.
Finally one of the objectives of most physiology labs is to teach students how to collect and process physiological information (data) in a way that allows it to be compiled into useable physiological information (inferential statistics). Students get plenty of practice with this in lab and even though it is discipline specific the general process can be applies to many other fields.
Many of us teach or have taught physiology labs at one time or another and found that not only is this an opportunity to reinforce concepts in physiology and dispel misconceptions but also to impart to students a true appreciation for physiology and how it makes living organisms work. Is there better way to promote lifelong learning?
This blog was not meant to be a complete presentation of professional or workplace skills nor was it intended to suggest that these skills are the most important in a physiologist’s career. It was meant to reveal that fundamental professional skills are central components of most physiology lab courses and that sometimes we teach them without realizing it.
- APS/ACDP List of Professional Skills for Physiologists and Trainees. The American Physiological Society. http://www.the-aps.org/skillslist.aspx accessed 10/24/2017.
- AAMC Core competencies for entering medical students. American Association of Medical Colleges. accessed 10/20/2017. https://www.careercenter.illinois.edu/sites/default/files/Core%20Competencies%20forEntering%20Medical%20Students.pdf accessed 10/25/2017.
- Focus on employability skills for STEM points to experiential learning. STEM Innovation Task Force. https://www.stemconnector.com/wp-content/uploads/2016/12/Focus-on-Employability-Skills-Paper-1.pdf accessed 10/21/2017.
- Vision and Change in undergraduate biology education: A call to action. http://visionandchange.org/files/2011/03/Revised-Vision-and-Change-Final-Report.pdf
- Bio 2010 Transforming undergraduate education for future research biologists. The National Academies Press. https://www.nap.edu/login.php?record_id=10497&page=https%3A%2F%2Fwww.nap.edu%2Fdownload%2F10497