Tag Archives: rapport

Mentoring Mindsets and Student Success

There are numerous studies showing that STEM persistence rates are poor (especially amongst under-represented minority, first-generation, and female students) (1-2). It is also fairly broadly accepted that introductory science and math courses act as a primary barrier to this persistence, with their large class size. There is extensive evidence that first-year seminar courses help improve student outcomes and success, and many of our institutions offer those kinds of opportunities for students (3). Part of the purpose of these courses is to help students develop the skills that they need to succeed in college while also cultivating their sense of community at the university.  In my teaching career, I have primarily been involved in courses taken by first-year college students, including mentoring others while they teach first-year courses (4). To help starting to build that sense of community and express the importance of building those college success skills, I like to tell them about how I ended up standing in front of them as Dr. Trimby.

I wasn’t interested in Biology as a field when I started college. I was going to be an Aerospace Engineer and design spaceships or jets, and I went to a very good school with a very good program for doing exactly this. But, college didn’t get off to the best start for me, I wasn’t motivated and didn’t know how to be a successful college student, so my second year of college found me now at my local community college (Joliet Junior College) taking some gen ed courses and trying to figure out what next. I happened to take a Human Genetics course taught by Dr. Polly Lavery. At the time, I didn’t know anything about Genetics or have a particular interest, I just needed the Natural Science credit. Dr. Lavery’s course was active and engaged, and even though it didn’t have a lab associated with it we transformed some E. coli with a plasmid containing GFP and got to see it glow in the dark (which, when it happened almost 20 years ago was pretty freaking cool!). This was done in conjunction with our discussions of Alba the glow-in-the-dark rabbit (5). The course hooked me! I was going to study gene therapy and cure cancer! After that semester, I transferred to Northern Illinois University and changed my major to Biology.

So, why do I bring this up here? When I have this conversation with my undergraduate students, my goal is to remind them that there will be bumps in the road. When we mentor our students, whether it be advisees or students in our classes, it is important to remind them that failure happens. What matters is what you do when things do go sideways. That is really scary for students. Many of our science majors have been extremely successful in the lead up to college, and may have never really failed or even been challenged. What can we do to help our students with this?

First of all, we can build a framework into our courses that supports and encourages students to still strive to improve even if they don’t do well on the first exam. This can include things like having exam wrappers (6)  and/or reflective writing assignments that can help students assess their learning process and make plans for future assessments. Helping students develop self-regulated learning strategies will have impacts that semester (7) and likely beyond. In order for students to persevere in the face of this adversity (exhibit grit), there has to be some sort of hope for the future – i.e. there needs to be a reasonable chance for a student to still have a positive outcome in the course. (8) This can include having a lower-stakes exam early in the semester to act as a learning opportunity, or a course grading scale that encourages and rewards improvement over the length of the semester.

Secondly, we can help them to build a growth mindset (9), where challenges are looked forward to and not knowing something or not doing well does not chip away at someone’s self-worth. Unfortunately, you cannot just tell someone that they should have a growth mindset, but there are ways of thinking that can be encouraged in students (10).

Something that is closely tied to having a growth mindset is opening yourself up to new experiences and the potential for failure. In other words being vulnerable (11). Many of us (and our students) choose courses and experiences that we know that we can succeed at, and have little chance of failure. This has the side effect of limiting our experiences. Being vulnerable, and opening up to new experiences is something important to remind students of. This leads to the next goal of reminding students that one of the purposes of college is to gain a broad set of experiences and that for many of us, that will ultimately shape what we want to do, so it is okay if the plan changes – but that requires exploration.

As an educator who was primarily trained in discipline-specific content addressing some of these changes to teaching can be daunting. Fortunately there are many resources available out there. Some of them I cited previously, but additional valuable resources that have been helpful to me include the following:

  • Teaching and Learning STEM: A Practical Guide. Felder & Brent Eds.
    • Covers a lot of material, including more information of exam wrappers and other methods for developing metacognitive and self-directed learning skills.
  • Cheating Lessons: Learning from Academic Dishonesty by Lang
    • Covers a lot relating to student motivation and approaches that can encourage students to take a more intrinsically motivated attitude about their learning.
  • Rising to the Challenge: Examining the Effects of a Growth Mindset – STIRS Student Case Study by Meyers (https://www.aacu.org/stirs/casestudies/meyers)
    • A case study on growth mindset that also asks students to analyze data and design experiments, which can allow it to address additional course goals.

 

  1. President’s Council of Advisors on Science and Technology. (2012). Engage to excel: Producing one million additional college graduates with degrees in science, technology, engineering and mathematics. Washington, DC: U.S. Government Office of Science and Technology.
  2. Shaw, E., & Barbuti, S. (2010). Patterns of persistence in intended college major with a focus on STEM majors. NACADA Journal, 30(2), 19–34.
  3. Tobolowsky, B. F., & Associates. (2008). 2006 National survey of first-year seminars: Continuing innovations in the collegiate curriculum (Monograph No. 51). Columbia: National Resource Center for the First-Year Experience and Students in Transition, University of South Carolina.
  4. Wienhold, C. J., & Branchaw, J. (2018). Exploring Biology: A Vision and Change Disciplinary First-Year Seminar Improves Academic Performance in Introductory Biology. CBE—Life Sciences Education, 17(2), ar22.
  5. Philipkoski, P. RIP: Alba, The Glowing Bunny. https://www.wired.com/2002/08/rip-alba-the-glowing-bunny/. Accessed January 23, 2019.
  6. Exam Wrappers. Carnegie Mellon – Eberly Center for Teaching Excellence. https://www.cmu.edu/teaching/designteach/teach/examwrappers/ Accessed January 23, 2019
  7. Sebesta, A. and Speth, E. (2017). How Should I Study for the Exam? Self-Regulated Learning Strategies and Achievement in Introductory Biology. CBE – Life Sciences Education. Vol. 16, No. 2.
  8. Duckworth, A. (2016). Grit: The Power of Passion and Perseverance. Scribner.
  9. Dweck, C. (2014). The Power of Believing that you can Improve. https://www.ted.com/talks/carol_dweck_the_power_of_believing_that_you_can_improve?utm_campaign=tedspread&utm_medium=referral&utm_source=tedcomshare
  10. Briggs, S. (2015). 25 Ways to Develop a Growth Mindset. https://www.opencolleges.edu.au/informed/features/develop-a-growth-mindset/. Accessed January 23, 2019.
  11. Brown, B. (2010). The Power of Vulnerability. https://www.ted.com/talks/brene_brown_on_vulnerability?language=en&utm_campaign=tedspread&utm_medium=referral&utm_source=tedcomshare
Christopher Trimby is an Assistant Professor of Biology at the University of Delaware in Newark, DE. He received his PhD in Physiology from the University of Kentucky in 2011. During graduate school he helped out with teaching an undergraduate course, and discovered teaching was the career path for him. After graduate school, Chris spent four years teaching a range of Biology courses at New Jersey Institute of Technology (NJIT), after which he moved to University of Wisconsin-Madison and the Wisconsin Institute for Science Education and Community Engagement (WISCIENCE – https://wiscience.wisc.edu/) to direct the Teaching Fellows Program. At University of Delaware, Chris primarily teaches a version of the Introductory Biology sequence that is integrated with General Chemistry and taught in the Interdisciplinary Science Learning Laboratories (ISLL – https://www.isll.udel.edu/). Despite leaving WISCIENCE, Chris continues to work on developing mentorship programs for both undergraduates interested in science and graduate students/post-docs who are interested in science education. Chris enjoys building things in his workshop and hopes to get back into hiking more so he can update his profile pic. .
Creating Unique Learning Opportunities by Integrating Adaptive Learning Courseware into Supplemental Instruction Sessions

Teaching a large (nearly 400 students), introductory survey course in human anatomy and physiology is a lot like trying to hit a constantly moving target. Once you work out a solution or better path for one issue, a new one takes its place. You could also imagine a roulette wheel with the following slots: student-faculty ratios, student preparation, increasing enrollments, finite resources, limited dissection specimen availability (e.g., cats), textbook prices, online homework, assessment, adaptive courseware, core competencies, learning outcomes, engagement, supplemental instruction, prerequisites, DFW rates, teaching assistants, Dunning Kruger effect, open educational resources, GroupMe, student motivation, encouraging good study habits, core concepts, aging equipment … and the list goes on.

If the ball lands on your slot, are you a winner or loser?

Before getting ahead of myself, I need to provide an overview of A&P at the University of Mississippi. Fall semesters start with 390 students enrolled in A&P I within one lecture section, 13 lab sections at 30 students each, anywhere from 10-13 undergraduate teaching assistants, 2 supplemental instruction (SI) leaders, and at least six, one-hour SI sessions each week. The unusual class size and number of lab sections is the result of maxing out lecture auditorium as well as lab classroom capacities. I am typically the only instructor during the fall (A&P I) and spring (A&P II) terms, while a colleague teaches during the summer terms. The two courses are at the sophomore-level and can be used to fulfill general education requirements. There are no prerequisites for A&P I, but students must earn a C or better in A&P I to move on to A&P II. Approximately one-third of the students are allied health (e.g., pre-nursing) and nutrition majors, one-third are exercise science majors, and the remaining one-third of students could be majoring in anything from traditional sciences (e.g., Biology, Chemistry, etc.) to mathematics or art.

The university supports a Supplemental Instruction program through the Center for Excellence in Teaching and Learning (https://cetl.olemiss.edu/supplemental-instruction/). The SI program provides an extra boost for students in historically demanding courses such as freshman biology, chemistry, physics, accounting, etc. SI leaders have successfully passed the courses with a grade of B or better, have been recommended to the program by their professors, agree to attend all lectures for the courses in which they will be an SI leader, and offer three weekly, one-hour guided study sessions that are free to all students enrolled in the course. SI leaders undergo training through Center for Excellence in Teaching and Learning and meet weekly with the course professor. Students who regularly attend SI sessions perform one-letter grade higher than students who do not attend SI sessions.

It can be as easy for an instructor to be overwhelmed by the teaching side of A&P as it is for the student to be overwhelmed by the learning side! I know that a major key to student success in anatomy and physiology courses is consistent, mental retrieval practice across multiple formats (e.g., lectures, labs, diagrams, models, dissection specimens, etc.). The more a student practices retrieving and using straightforward information, albeit a lot of it, the more likely a student will develop consistent, correct use. Self-discipline is required to learn that there are multiple examples, rather than one, of “normal” anatomy and physiology. However, few students know what disciplined study means beyond reading the book and going over their notes a few times.

To provide a model for disciplined study that can be used and implemented by all students, I developed weekly study plans for A&P I and II. These study plans list a variety of required as well as optional activities and assignments, many of which are completed using our online courseware (Pearson’s Mastering A&P) and include space for students to write completion dates. If students complete each task, they would spend approximately 10 out-of-class hours in focused, manageable activities such as:

  • Completion of active learning worksheets that correlate to learning outcomes and can be used as flashcards.
  • Practice assignments that can be taken multiple times in preparation for lecture exams and lab practicals.
  • Self-study using the virtual cadaver, photographic atlas of anatomical models, interactive animations of physiological processes, virtual lab experiments, and dissection videos.
  • Regular graded assignments aligned with course learning outcomes.

Weekly study plans are also useful during office visits with students. I can easily assess student progress and identify changes for immediate and long-term improvement. An advantage of using online courseware to support course objectives is the ability to link various elements of the courses (e.g., lecture, lab, SI sessions, online homework, group study, and self-study) with a consistent platform.

All of this sounds like a great sequence of courses, doesn’t it? Yet, the target has kept moving and the roulette wheel has kept spinning. Imagine for the story within this blog that the roulette ball has landed on “using adaptive courseware to improve supplemental instruction.”

In 2016 the University of Mississippi was one of eight universities chosen by the Bill and Melinda Gates Foundation with support of the Association for Public and Land-Grant Universities to increase the use of adaptive courseware in historically demanding general education courses. Thus, began the university’s PLATO (Personalized Learning & Adaptive Teaching Opportunities) Program (https://plato.olemiss.edu/). The PLATO grant provides support for instructors to effectively incorporate adaptive courseware into their courses and personalize learning for all affected students. Administrators of the grant were particularly supportive of instructors who could use adaptive courseware to support the SI sessions. This challenge was my personal roulette ball.

I decided to use diagnostic results from Mastering A&P graded homework assignments to prepare for weekly meetings with SI leaders. Diagnostic data on percent of University of Mississippi students correctly answering each question as well as percent of UM students answering incorrect options are compared to the global performance of all Mastering A&P users. For each question incorrectly answered by more than 50% of the students, I write a short (4-6 sentences) explanation of where students are making errors in expressing or using their knowledge and how to prevent similar errors in the future. I then searched for active learning activities and teaching tips associated with the challenging questions from the LifeSciTRC (https://www.lifescitrc.org/) and Human Anatomy and Physiology Society (HAPS; https://www.hapsweb.org/) websites. I specifically search for active learning exercises that can be conducted in a small, group setting using widely available classroom resources (e.g., white board, sticky notes, the students, etc.).

By using online courseware diagnostics, selecting focused learning activities, and communicating regularly with SI leaders, I was able to create value and unique learning opportunities for each student. The SI session format has been extremely well-received by the students and they immediately see the purpose in the study session experience. The best part is that it takes me only 30-40 minutes each week to write up explanations for the diagnostics and find the best learning activities.

I would say that we are all winners with this spin of the wheel.

Carol Britson received her B.S. from Iowa State University and her M.S. and Ph.D. from the University of Memphis. She has been in the Department of Biology at the University of Mississippi for 22 years where she teaches Vertebrate Histology, Human Anatomy, Introductory Physiology, and Human Anatomy and Physiology I and II. In 2018 she received the University of Mississippi Excellence in Teaching award from the PLATO (Personalized Learning & Adaptive Teaching Opportunities) Program supported by the Association of Public and Land-Grant Universities and the Bill and Melinda Gates Foundation.
Establishing rapport with your class BEFORE they are your class

shutterstock_124813237Think back to some of the best courses/semesters you’ve ever had teaching (or as a student). I can almost guarantee that you fondly remember several of the students who were in the class. You would recognize them today even if you have had thousands of students since they last sat in your classroom. You probably remember specific interactions that you had. Maybe (after they were out of your class and preferably graduated, you even accepted their Facebook friend requests) Why? What made those students so memorable? Maybe it was a common academic interest or passion, some sort of unique personality trait, or maybe some unexplainable, unseen force that developed organically that you can’t pinpoint and think you can never purposefully recreate in future courses. Well, I’m here to tell you that you just might be able to recreate it. In fact, you can actually manufacture it for your future courses. While it does sound like cheating, it will help make your class successful for all of the other students as well.

With the beginning of the fall semester approaching, the first few days of your course will set the stage for the next 16 weeks. Obviously being well-prepared with the syllabus, course objectives, and course schedule well organized and outlined for the students is necessary as Angelina eloquently outlined in the previous article. Further outlining the expectations of yourself as the instructor and the students as the learners will help to start your course on the right trajectory. But a classroom success strategy that is easy to overlook, especially in the hectic first days of the semester, is building an early rapport between yourself and the students. While building rapport with the students comes more easily for some than for others (we all have that colleague who seems to naturally have the right combination of wit, charm, and caring and who never seems to have a problem engaging students), numerous factors contribute to its development, and nearly all of them can be planned for and controlled, manufactured if you will. I did not realize to what extent this was true until very recently though.

Generally, I have a good rapport with most of my classes and my Individual Development and Educational Assessment (IDEA) evaluation scores seem to indicate that is the case. However, the impetus for this article came after I struggled through my recent summer session course. I was left questioning my teaching abilities after every one of the 20, 2-hour-long class meeting times. Since I had taught the course multiple times, in the same time slot, and used all of the same strategies and more in attempts to connect and engage with the students like I successfully had in previous courses, I was baffled as to what the difference might be. Why was this one section so much less engaged, less likely to ask questions, less enthusiastic about the various activities, less likely to stop by my office, and less likely to e-mail with non-course related physiology questions? I had done everything that the literature recommends to develop rapport with students, but after my own post-hoc course evaluation and some serious introspection, I have an idea of what went wrong. I had not laid the ground work to build rapport with even one single student BEFORE the class began. While great articles do exist on building rapport in the classroom (see Meyers 2009 and Buskist & Saville 2001), few of them discuss how to build rapport before you’re in the classroom. It’s easier than you realize.

Thinking back to some of the best classes I’ve ever taught, I realized that I have always had at least one “go-to” student from the very first day of class, a student who I knew was reasonably comfortable speaking up in front of the whole class. I would use this student as a bellwether for the whole class in the first couple of days, posing questions directly to him or her and asking for comments and feedback. Inevitably, this would show other students that it was okay to speak up, make comments, and ask questions. Usually this student is pretty outgoing, but not always. Usually this student is good academically, but not always. Sometimes this student could be defined as the “class clown,” but not always. Almost always, however, I have known or at least communicated with this student before the semester has begun. Sometimes the student was in a previous class I taught or was my advisee, but often it is just a student who had trouble registering or had a question that required coming to my office before the first day of class. How did these students become my go-to students? What did I do to make these my go-to students? What makes them different? I have no idea honestly, but something about that first interaction, however innocuous, enables it to occur. Considering my past go-to students, I’ve come up with the three main ways that you can make sure that this interaction occurs in your class.

  1. During the advising and registration period (often the semester before), encourage students that you know to enroll in your class.
    • If you’re an advisor for students who might take your course this is actually pretty easy. Identify several students who might be able to fit your course into their schedules. Encourage them. “I really would enjoy it if you were able to take my course.” I have found this to be a very effective way to get students who are already comfortable speaking with me into my class. Not an advisor? E-mail students you’ve had in other courses or you’ve worked with in some other capacity.
  2. Prior to the semester start, someone is bound to e-mail or stop by your office to ask about your course, tell you he/she is having trouble registering, ask about a textbook, etc. Use this as an opportunity.
    • Obviously in these situations learn the student’s name, but also ask a couple other questions. “How’s your semester going?” “How was your summer?” “What makes you interested in this class?” “Is that shirt from that local 5k? You like running?” These interactions might seem like meaningless chit-chat, but they can really lay the foundations for classroom rapport later on. Latch on to anything the student says that you might be able to use later in class. Now you know you have a runner that went to the beach over summer. Great! You teach a physiology class and now you have a wealth of information that can make your lecture relevant to that student…and likely many more. Mention the student by name when you bring up the topic.
  3. Once you receive your class roster, look at it! E-mail the students even if it is weeks before the course starts.
    • Scan through your roster looking for students you’ve had previously or otherwise know. Send them individual e-mails and tell them you’re glad they’ll be in your class. Look at each student’s major, minor, even club affiliations if you have access. Take note of anything you can use later. Craft an e-mail to all the students to introduce yourself. “Hi! I’m Ed Merritt and I’ll be your professor for exercise physiology. I’m really looking forward to meeting everyone. Looking at the roster I see we have several nutrition majors in this class. Remind me to tell you a story about the time I ate a doughnut right before a hard workout. I also see we have a British literature major. Don’t worry. I’ll find a good story for you too! Let me know if you have any questions or concerns before the first day, otherwise I’ll see you soon!”

These three strategies alone will almost always insure that you have a go-to student for the first day of class. Use this connection. Call on him or her by name and show the class that you care about that student. The class won’t know that this is your go-to student, but once you have your go-to student engaged the rest of the class is much more likely to engage. Rapport is contagious, and once you have it with the class, teaching the material is much more enjoyable, and the student outcomes are much better. And hopefully you won’t have to suffer through a semester questioning your teaching abilities after every class.

Good luck with the upcoming semester!

 

References

Meyers SA. Do Your Students Care Whether You Care about Them? College Teaching, v57 n4 p205-210. 2009.

Buskist W, Saville BK. Creating positive emotional contexts for enhancing teaching and learning. APS Observer. p12-13. 2001.

 

PECOP Merritt picture
 

 

Ed Merritt is an assistant professor in the Department of Health and Exercise Science at Appalachian State University in Boone, North Carolina. Ed received his doctorate in Kinesiology from the University of Texas at Austin and completed a postdoctoral fellowship in Cellular and Integrative Biology at the University of Alabama at Birmingham. Ed’s research focuses on the molecular underpinnings of skeletal muscle atrophy after trauma and with aging, but he is also equally involved in the scholarship of teaching and learning and melding educational outreach activities with service learning.